Professional Learning & AI Portfolio
Selected learning programmes, digital courses, AI-supported onboarding environments, knowledge systems, and research-informed projects designed to support learning, professional judgement, and organisational performance.
I work across Instructional Design, Learning Experience Design, Artificial Intelligence, Knowledge Systems, and Educational Psychology.
My work includes self-paced online courses, scenario-based learning, organisational onboarding, AI-supported access to knowledge, and research into the design and evaluation of human-centred knowledge systems.
This website is a professional portfolio documenting selected learning, research, and design work. It is intended to support professional applications, portfolio reviews, and conversations about research or employment opportunities.
Selected public examples are available below. Work developed within organisational settings is presented only in anonymised form in order to protect confidential information, internal procedures, and private data.
The projects presented here demonstrate end-to-end learning design: from needs analysis, learning objectives, course architecture, and instructional strategy to multimedia production, interactive activities, scenario-based assessment, AI-supported learning, and implementation.
Selected learning work available to explore online.
Interactive Rise 360 Learning Example
A selected section of an online learning experience created using Articulate Rise 360 with interactive and scenario-based elements.
The example demonstrates lesson structure, visual hierarchy, multimedia integration, learner guidance, interactive content, and knowledge-check design.
Published Online Courses
A collection of self-paced online courses published on Udemy across topics including mindfulness, stress management, behavioural psychology, sales psychology, artificial intelligence, and knowledge systems.
These projects demonstrate the complete course-development process, from curriculum design and scripting to educational video production, exercises, learning resources, and publication.
Digital learning programmes across psychology, business, AI, and professional practice.
Luxury Residential Concierge Onboarding Programme
Designed a comprehensive onboarding programme for concierge professionals working within a premium residential environment in London.
The programme combines operational procedures, resident service standards, maintenance awareness, safety, contractor management, interactive workplace activities, AI-supported guidance, and realistic decision-making scenarios.
Mindfulness Learning Experience Design
Designed a structured digital learning experience introducing mindfulness, meditation, attention regulation, and practical techniques for everyday wellbeing.
The course integrates educational psychology, multimedia lessons, reflective activities, guided exercises, and practical strategies that help learners build sustainable mindfulness habits.
Stress Management Learning Programme
Designed and developed an online learning programme focused on stress, psychological resilience, coping strategies, and practical wellbeing skills.
The programme combines structured instructional design with behavioural psychology, reflective exercises, educational videos, and practical methods learners can apply within personal and professional contexts.
Sales Psychology Online Learning Programme
Designed an online programme exploring the psychology of customer behaviour, communication, persuasion, decision-making, and ethical sales practice.
The learning experience includes structured modules, multimedia lessons, business examples, behavioural insights, and practical activities for professionals and business owners.
AI Knowledge Systems Learning Programme
Designed an advanced learning programme explaining how AI-powered knowledge systems can be developed using Retrieval-Augmented Generation, structured knowledge, retrieval workflows, evaluation, and governance principles.
The programme translates complex AI architecture into a structured learning journey for professionals interested in enterprise AI, knowledge management, and trustworthy AI-supported systems.
Applied AI environments designed around structured knowledge and real organisational needs.
These projects demonstrate how conversational AI, structured knowledge, retrieval systems, and controlled workflows can support employees, learners, customers, and professional decision-making.
The portfolio includes both implemented AI environments developed for practical use and experimental research prototypes created to investigate new approaches to knowledge systems, human-AI collaboration, and decision support.
AI-Supported Onboarding & Knowledge Environment
Designed and implemented an AI-supported onboarding and knowledge environment that provides employees with conversational access to procedures, training materials, operational guidance, and organisation-specific knowledge.
The environment supports consistent onboarding, reduces reliance on guesswork, and helps employees locate relevant information during everyday work while reinforcing organisational standards and established workflows.
Knowledge & Decision-Support Research Prototype
Developed an experimental research environment supporting the structured exploration, comparison, and interpretation of complex narrative knowledge.
The project combines controlled retrieval, structured case representation, epistemic boundaries, and human-centred workflows to investigate how AI can support professional reasoning without replacing human judgement.
AI Product Knowledge Adviser
Designed and implemented an AI-supported product knowledge environment that helps users explore structured product information, compare available options, and receive relevant recommendations through natural conversational interaction.
The system combines a controlled knowledge base with custom retrieval logic to support accurate, transparent, and evidence-based responses.
AI eCommerce Product Adviser
Built and implemented an AI-supported advisory environment for eCommerce, helping customers compare products, understand key differences, and make more informed purchasing decisions.
The system remains grounded in the available product catalogue and organisational knowledge while supporting a more natural customer experience.
AI Service Adviser & Enquiry Assistant
Designed and implemented a conversational knowledge environment acting as a first point of contact for service-based organisations.
The system answers common questions, explains available services, supports users in understanding relevant options, and guides appropriate enquiries towards the next stage of the customer journey.
Research informing the design of transparent and human-centred AI environments.
My research investigates how knowledge architecture, controlled retrieval, learning design, and conversational AI can support human reasoning and professional decision-making.
This work is developed through the PROTEX Research & Development Programme and includes methodological papers, system designs, experimental prototypes, research frameworks, and applied case studies.
- Human-Centred Artificial Intelligence
- Knowledge Systems and Knowledge Architecture
- Retrieval-Augmented Generation
- AI Evaluation and Reliability
- Scenario-Based Learning and Assessment
- Human-AI Collaboration
- Operational Decision Support
- AI Governance and Epistemic Transparency
Selected organisational work cannot be published in full.
Some projects were developed within private organisational settings and contain internal procedures, proprietary knowledge, operational documentation, private information, or security-sensitive content.
For this reason, complete courses and working environments are not published openly. Where appropriate, the design approach, learning objectives, instructional strategy, architecture, workflow, tools, and non-sensitive outcomes may be discussed during a professional portfolio review.
Anonymised portfolio material
Where appropriate, selected anonymised screenshots, demonstration materials, interface examples, or non-sensitive extracts may be shared privately for portfolio review.
Organisation names, resident information, internal procedures, access arrangements, private knowledge bases, and confidential operational details are not disclosed.
End-to-end design of learning and AI-supported knowledge environments.
Learning Design
- Instructional Design
- Learning Experience Design
- Curriculum Development
- Learning Objectives
- Assessment Design
- Scenario-Based Learning
- Adult Learning
Digital Course Development
- Articulate Rise 360
- Interactive e-learning
- Educational Video
- AI Avatar Production
- Synthetic Voice Design
- Knowledge Checks
- Learning Resources
AI & Knowledge Systems
- AI-Supported Knowledge Environments
- Retrieval-Augmented Generation
- Knowledge Architecture
- Prompt and Interaction Design
- AI Evaluation
- Human-AI Collaboration
- Decision-Support Environments
Get in touch.
For professional opportunities, portfolio review, research collaboration, or questions about the projects presented here, please feel free to contact me.